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Mail Order Hotline

01228 554138


International customers - Please contact store direct


Terms And Conditions
Please read the following terms and conditions before placing an order at bluesstore.co.uk.

  • All orders received before 3pm will be processed on the same day. 
  • The Blues Store will not accept any liability for lost items therefore customers are advised to contact FedEx Find a Parcel on 03456000068 (please contact us for your tracking number).
  • The Blues Store is happy to exchange or refund goods within 28 days of purchase providing all product labels are still attached and the goods are in perfect condition.
  • Any cost incured as a result of returning goods to the Blues Store will be met by the customer, unless the product is faulty.
  • The management reserves the right to cancel an order at any stage of the transaction and refund any purchase made.

Carlisle United Football Club takes the privacy of all its customers and website users very seriously and takes great care with customer and user information. This privacy policy explains what information we will collect about you, how we will use it, and the steps we take to ensure that it is kept secure.

By using this website you consent to us collecting and using personal information about you in accordance with the terms set out in this policy.

What information do we collect?
In order to provide you with our services, we may collect personal information about you from our website, telephone conversations, emails, and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, email address, telephone number, date of birth and credit card details. We may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at our premises to help to ensure your safety.

How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this privacy policy.

We will primarily use your personal information to provide our services and products to you. We will also use the personal information that we hold to communicate with you, for example: in the event that the services or products you have requested are unavailable, for record keeping purposes, to recover debt and to help us to prevent fraud, to improve the quality of our service, for market research, or to track activity on our website. We may also create an individual profile for you so that we can inform you of services, products, events or special offers that may be of interest to you.

In the event of the sale of the business or the integration of the business with another party we may disclose your details to advisers or prospective purchasers advisers.

Disclosure of your information
In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations and mailing houses. In these circumstances, we will ensure that your information is properly protected and that it is only used in accordance with this policy.

Cookies
In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.

Security Information
We take the security of your personal information seriously. When you submit your credit card details, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

This website contains links to other websites. We are only responsible for the privacy practices on this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.